Title:	USAGE OF PROCESS MINING IN THE ‘OFFER TO PRODUCTION PROCESS’ OF A CONTRACT MANUFACTURER FOR CAST COMPONENTS
Author(s):	Jens Kiefer and Melina Precht
ISBN:	978-989-8533-92-0
Editors:	Ajith P. Abraham and Jörg Roth
Year:	2019
Edition:	Single
Keywords:	Process Mining, Data Management, Application
Type:	Full Paper
First Page:	103
Last Page:	110
Language:	English
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Full Contents:	click to dowload
Paper Abstract:	This paper presents potentials and current limits of the big data method process mining within the ‘offer to production process’ of a contract manufacturer for cast components. The considered process includes all essential activities from the offer inquiry to the production start of the ordered cast components. As a first step, the general goals and characteristics of the trendsetting method process mining are illustrated. After explaining the most important contents of the considered ‘offer to production process’, the usage of process mining within this topic field is demonstrated. Apart from methodical issues, information-technical and organizational aspects are discussed. In this context, one special focus is on the description of the required data preparation process, which forms one of the most significant fundamentals for an efficient and profitable execution of process mining. By means of a real existing practical example, the procedure, potentials and current limits of process mining using the software tools LANA and Celonis are critically evaluated. Finally, the paper ends with a conclusion and an outlook towards further research and development activities.
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